How the coin transfer works: Comfort Trade and Player Auction explained

FC 27 Coins – many players still call them FIFA Coins or FUT Coins – are the currency of Ultimate Team. You earn them in the game, or a coin shop delivers them to your club. This guide explains what happens between your order and the moment the coins land in your club: the two delivery methods, Comfort Trade and Player Auction, what you need before the transfer starts, and the checks that tell a trustworthy shop from the rest. The coins themselves are here: Buy FC 27 Coins.

Two ways the coins reach your club

Most shops offer two delivery methods. Both end the same way – the coins are in your Ultimate Team club – but they differ in who does the work and whether your login is involved.

• Comfort Trade: you give the shop the login details it needs for the delivery, and the shop transfers the coins for you. You have nothing to do while it runs, and it works on every platform.
• Player Auction: you list a player on the transfer market exactly as the shop tells you, and the shop buys that player. Your login stays with you. At WhatsGaming this method is available on PlayStation and Xbox.

Comfort Trade step by step

1. You choose the amount and the platform your club is on and pay in the shop's checkout.
2. You give the shop the login details it needs for the delivery.
3. You stay logged out of your club while the transfer runs.
4. The shop transfers the coins into your club. You have nothing to do during this step.
5. The shop confirms the delivery. Only then do you log back in – the coins are in your club.

Player Auction step by step

1. You choose the amount and the platform – at WhatsGaming PlayStation or Xbox – and pay in the shop's checkout.
2. The shop tells you which player to list and gives you the exact start price and Buy Now price.
3. You list that player on the transfer market exactly as instructed.
4. The shop buys the player, and the coins from the sale arrive in your club. Your login stays with you the whole time.

What you need before the transfer starts

• An unlocked transfer market. New accounts complete a short activity checklist in the game first.
• The right platform: pick the one your club is on.
• For Comfort Trade: stay logged out of your club until the shop confirms the delivery.
• For Player Auction: list the player with exactly the start price and Buy Now price the shop gives you.

How long the transfer takes

That depends on the shop's delivery system. WhatsGaming has delivered FUT coins since 2017, has completed more than 408,000 orders and is rated 4.7 on Trustpilot. We deliver through our own fully automated system, most orders arrive within 5–15 minutes, and every order is covered by our 72-hour guarantee: the full amount back or the complete order delivered again.

Is the transfer safe for your account?

The delivery method and the shop you choose matter most. Order from one shop at a time and wait for the delivery confirmation before you log back in. At WhatsGaming, across more than 408,000 orders, a ban has practically never happened – and if anything goes wrong within 72 hours of delivery, our guarantee applies.

How to recognise a trustworthy coin shop

Seven checks take a few minutes:

1. Independent reviews. Look the shop up on an independent review platform such as Trustpilot. Check how many reviews it has, read the recent ones and see whether the shop answers complaints.
2. A written guarantee. A serious shop states what happens if a delivery goes wrong – a refund, a new delivery or both – and for how long.
3. Its own delivery. Ask who actually moves the coins. A shop with its own delivery system handles every order the same way; on a marketplace, an individual seller takes your order.
4. A secure checkout. Pay through the shop's checkout with an established payment provider – never by bank transfer to a private account.
5. Careful handling of your data. If the shop needs your login, it should say how it protects it and when it deletes it.
6. Clear company details. A legal notice with company name and address shows who you are dealing with.
7. Reachable support. Live chat or email with real people, before and after you pay.

What the coins cost

Prices change regularly, for example with promotions, so a fixed number goes out of date quickly. A trustworthy shop shows the full price – coins, discounts and any payment fee – before you pay. On our FC 27 Coins page, the calculator shows the live price for any amount.

What if something goes wrong?

Contact the shop's support first; at WhatsGaming the live chat is the fastest way. If an order cannot be delivered, the refund is processed the same day, and within 72 hours of delivery our guarantee gives you the full amount back or the complete order delivered again.

Quick checklist

• Transfer market unlocked, right platform chosen
• Delivery method chosen: Comfort Trade (every platform) or Player Auction (PlayStation and Xbox)
• Many recent reviews on an independent platform
• A written guarantee with a clear time frame
• Own delivery system, secure checkout, clear company details
• Logged out until the delivery is confirmed